Emma Wise has only been caretaker at Mackenzie Thorpe Centre in Middlesbrough for a matter of months, but has already made a big impact on the school.

Principal Tracey Train says: "Emma is very good-natured and will always do everything in her power to please everyone in school, including pupils, staff, parents, and neighbours."

She regularly changes her working hours to fit round school activities, switches her holidays at a moment's notice to let contractors into the school, and never complains about getting up if the school alarm goes off at night!

Emma's hard work was recognised by world-famous artist Mackenzie Thorpe, who sent this message to her and joint winner Chloe Winter: