We provide a service that is person centred services based on an in-depth, current, holistic assessment to inform their practice. The assessment will feed in to the service user’s personal profile, which will support staff to meet the needs of the service user.

Evaluation and review will form an intrinsic part of the assessment staff are recruited using a comprehensive programme which includes a Disclosure and Barring Service check (DBS) for every staff member. Staff complete a structured induction and program of training which includes all aspects of their duties and responsibilities for supporting each person. Training include specific Autism, communication and sensory sessions, health and safety, emergency first aid and the management of medication.

All staff complete safeguarding alerter training (Adults and Children) with management undertaking more advanced sessions including managing the safeguarding environment. This training is refreshed regularly and is communicated through team meetings and supervisions.

For more information about Family Support please call:

For Newcastle/Northumberland - Jan Patterson on 07825589223 or email: [email protected]

For Sunderland/ Durham/ Gateshead - Aelene Burlinson on 07825604214 or email: [email protected]